Some companies are cautious when it comes to acquiring communications services, because they are reluctant to harness a single firm to cover all of their needs across multiple services. The anxiousness that surrounds putting all of your eggs in one basket is due to a number of reasons, many of which will fall down under closer scrutiny.
To help foster the idea that using one supplier for all your business communications is no bad thing. Provided below is an overview of the typical myths that might convince you not to take this route and the reasons why they should not be heeded.
Restrictions
You might assume that if you pick a single provider to deliver all of your business communication services you will end up being restricted when it comes to the choice of products and platforms which you can access.
While this may have been true in the past, the prevalence of digital services and the increasing affordability of associated systems now means that the market is far more competitive and most providers will be able to fulfil your requirements across a wide range of communications.
This also applies to scalability, as you might worry that tying yourself to one company will leave you unable to expand and grow your communications service further down the line. With digital network-based communications like VoIP, far greater flexibility is afforded to all customers.
Commitment
Much of the caution relating to relying on a single provider business communications solution can come from the fact that a company may not want to be tied into a long-term contract with one firm that covers multiple products but ends up being inadequate or unreliable.
While it is not unreasonable to be sceptical of making a deal with one provider that could indenture your company to them for several years, this is arguably something which should not be an issue as long as you pick the right package and the right company for the job.
While long-term commitment typically nets you a more affordable rate, there are solutions which will not keep you contracted for an inordinate amount of time. As long as you take time over your decisions early on you will not regret them later.
Cost
Some might assume that by playing the market and looking for the best deals on a range of business communication products from various providers, you will be able to find the most affordable way to procure vital services.
However, this is not only time consuming and complicated, but also not necessarily going to result in your business saving money.
If you deal with a single provider and acquire multiple communication services through it, big savings will come your way because of your loyalty and commitment.
This approach also takes the hassle out of dealing with billing and general maintenance, because you will have a single point of contact, which enables you to focus your attention on other matters. As such, you will be able to enjoy affordable, consistent and uncomplicated communication services in your business using a single provider solution that does the work of many companies combined.
In all of this it is worth noting that, as the end user, your business has the ultimate say when it comes to choosing a communications provider, so you need to take your time and decide on a package which is suitable and affordable. You should never feel pressured into taking a particular bundle or tariff, but should exert your rights as an enterprise consumer to make sure that the provider is working for you, not the other way around.
Daisy Group plc have over 12 years’ experience in providing telephony, connectivity solutions and solutions to Corporate, Public Sector and Enterprise organisations. Daisy offer a unified approach to business communications giving business solutions that drive productivity, improve performance.
